1-815-923-1023
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Frequently Asked Questions

We grow premium perennials and grasses and this takes time, planning and patience. We do our best to have what you want and when you want it! There are, however, many factors that influence what is available at any given time so the information below lets you know what is currently available, and what is still growing and soon to be ready to ship at it's peak. But, growing plants don't care about the electronic age so sometimes things aren't ready exactly as planned.

Important Information

ORDERING DETAILS - Wholesale to the Trade Only

Order through your favorite GET Group broker or, anytime online via our ePicas live inventory and ordering system. No login required to view inventory, however, to place an order you will need to login.

Contact us at 1-815-923-1023 or This email address is being protected from spambots. You need JavaScript enabled to view it. for a login or to place an order.

ORDER

Order Cut Off: Tuesday NOON (CST) the week prior to ship date
Order Changes: Tuesday NOON (CST) the week prior ro ship date
Minimum Order: A $15 charge will be added to orders that don't meet our four tray requirement (32s and/or 72s)
Cancellation Policy: Cancellation of any order must be made at least three weeks prior to ship date

SHIPPING

Medium-sized orders are shipped via common carrier on wooden racks.
Smaller orders are shipped using UPS or FedEx by air/ground freight in flat fitting cardboard boxes with protective inserts and netting.
Wooden Racks
- Wooden racks used for long distance orders
- Racks hold up to 72 trays (32s or 72s)
- A minimum of 36 trays is required
32 & 72 Trays
- 10 x 20" Tray Size
- Container Sizes (Diameter x Depth)
72 cells: 1.52" x 2.25"
32 cells: 2.6" x 3.44"

Mixed Flats

All plants in 32 trays can be mixed in multiples of eight - 8+8+8+8 16+16 8+8+16 24+8
A $5 partial flat surcharge assessed per variety
Examples:
- 16 Geum 'Mai Tai' + 16 Hosta 'Patriot' - ($10 surcharge)
- 16 Sedum 'Lime Zinger' + 8 Trollius 'Cheddar' + 8 Sempervivum 'Cobweb' - ($15 surcharge)
- 8 Anemone 'Pamina' + 8 Nepeta 'Kit cat' + 8 Salvia 'Marcus' + 8 Phlox 'David' - ($20 surcharge)

Terms & conditions

Prices: Prices on the Availability cancel all previous prices and are subject to change without notice.

Payment: Payment should accompany your order until you have established an account with us.  Contact our office for a credit application. We do accept credit cards.

Non-Warranty: GET Group, Inc. will exercise due care to have all plants true to name. Nevertheless, we give no warranty, expressed or implied, as to the variety or productivity of the nursery stock we sell.  Liability, in all instances, is limited to the purchase price. No liability is assumed by the seller for any delay or failure cause by wars, strikes, floods, droughts, embargoes, or any other contingencies beyond the seller's control.

Claims: We do our best to double check orders before they leave our nursery, but sometimes errors could occur. All claims regarding shortages, damaged plants, etc., should be made immediately upon receipt of plants.

Order Cancellations: There will be a 25% restocking charge for all orders canceled after the orders have been processed and are ready to be shipped or picked up. Also, orders which are returned or refused may also be subject to a restocking fee, unless it is an error on our part.

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PO Box 166
17102 Marengo Road

Union, IL 60180